When nobody was there to take the risk in launching Apple products in the Singaporean technological market, the EpiCenter was the first one to take this initial step. EpiCenter is responsible for making the first interaction of the entire Apple products with the people of Singapore and it is the first Premium Apple Reseller in the entire region. Since 2002, the EpiCenter is playing a vital role in transferring people to the upgraded technology of smartphones and devices from the usual technology, thus creating countless Apple products lovers.
Services offered by EpiCenter
The services offered by EpiCenter to its customers are divided into three main categories.
- Epitude- The membership program
The iConcierge includes technical services and support to the customers. Moreover, it’s a service given to the customers in order to make their buying experience magnificent.
Technical Services for iPhone, iPod Touch and iPad
The services include
- Password Reset and Restore for
- Updating iOS
- Back Up for iCloud, Mac or PC
- Back Up for Music Data
- Diagnostic/ Troubleshooting
- Creation of Apple ID
- Transference of Data from Old iOS to New
- Image Transfer
Technical Services for Mac
- Service for Mac include
- Photo Transfer
- Updating OS
- Diagnostic/ Troubleshooting
- Transference of Data from Mac to Mac and PC to Mac (excluding emails)
- Transference of Data to the External Drive
- Installation and Erasing
Note: Technical service charges are different for the members and non-members.
The EpiCenter has launched a number of training programs for its customers to enhance their knowledge and skills about Apple products through the EpiAcademy. The list of courses offered by EpiAcademy include
- Basic Learning of macOS
- Basic Learning of iOS 10
- Mac 201 Advance Learning
- Photo and iCloud Basic Learning
- Basic Learning of Keynote and iTunes
Note: Course charges are different for the members and non-members.
Epitude is a membership program designed for the customers of EpiCenter. The members can enjoy the following benefits through this program.
- EpiSavings: Save up to 15% on the purchases from EpiCenter.
- EpiSales: The members are the first ones to be invited in the EpiCenter sales.
- EpiEvents: The members are invited as a VIP in the new product launches and other events by the EpiCenter.
- EpiVouchers: Selective members are also given eVouchers.
- EpiRewards: The members are able to relish merchant benefits.
- Epi Birthday Treats: The members are given special discount on selected products on their birthdays.
Why Purchase Products from EpiCenter?
EpiCenter is one of the best platforms in the entire Singapore to purchase Apple products and it is because of the following reasons
- Customers have an ease to buy Apple products from the EpiCenter Online Store and EpiCenter Retail Stores.
- The Epitude membership program offers a discount up to 15% on various products, such as iPhones, iPads and their accessories.
- The shipping is entirely free in the Singapore on the purchase of a single Apple product (accessories not included) or on the purchase of any three accessories, which are Non-Apple Branded available on the online store.
- Customers have the option of buying the product online and self collect the purchased product from the retail shop that is present on the Wheelock Place, without any extra charges.
- All the electronic products available on the online store include a local warranty by EpiCenter. In case the product is not delivered in the satisfactory condition, the customers are able to claim the warranty in which the EpiCenter gladly replaces the entire product.
How to Contact EpiCenter?
The customers can easily contact or reach the EpiCenter retail shop through the given information below
EpiCenter at Wheelock Place
- Address: Orchard Road 501, #02-21/22, 23880 Singapore.
- Store Timings: 11:00am to 9:00pm (Sun-Thu)
11:00 am to 9:30pm (Fri-Sat)
- Contact: +6562389381
EpiCenter at Marina Bay Sands
- Address: Bayfront Ave 2, #B2-60 Marina Bay Sands, 018972 Singapore.
- Store Timings: 10:30am to 11:00pm (Mon-Thu and Sun)
10:30 am to 11:30pm (Fri-Sat)
- Contact: +6566887070